Fixly
Fixly connects people who need a home repair with verified technicians nearby. The customer describes the problem, the app suggests a category and notifies technicians in the zone, and the first to accept is assigned. One mobile app serves both customers and providers, with a marketing website and an admin panel alongside. We designed and built the whole system, in English and Arabic.
17+ more features
Why it stands out
Describe it, we find help
The customer writes the problem in their own words and the app suggests the right category, then confirms the location and the request.
First to accept is assigned
Verified technicians in the zone are notified together. The first to accept gets the job, so customers are not left waiting.
Privacy built in
A customer's exact address and phone number are revealed only after a provider accepts the request.
Verified providers
Technicians submit an ID and proof of profession, and an administrator approves them before they can go online.
Track every job
A clear status from searching to matched, on the way, arrived, working and done, with chat between customer and technician.
Operations panel
A separate admin web app handles provider approval, documents, zones, categories, review moderation and support tickets.
Inside the app
Everything it can do
Customer app
- Welcome, role choice, phone sign-in and profile
- Describe the problem and get a category suggestion
- Confirm the location on a map
- Bookings with active and history tabs
- All-services grid with 3D category tiles
Provider app
- Online switch, available once approved
- Incoming job offers with a countdown
- Jobs list and verification checklist
- Customer details revealed only after accepting
Website
- Landing page with a scroll-driven how-it-works story
- Live map of the service area
- Sections for customers and for providers
- English and Arabic with right-to-left layout
Admin panel
- Provider approval, rejection and suspension
- Secure review of ID and profession documents
- Cities, zones, categories and matching rules
- Reviews moderation, tickets, roles and audit log
Get this system for your business
Talk to us about pricing, a live demo and setup for your business.
Contact SaaStellarGood to know
- One mobile app for customers and providers
- English and Arabic
- Built for Tripoli, Libya
- Website and admin panel included
- Mandatory MFA for administrators